Privacy Policy

At Eternal Jewelry Store, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website elegant-jewelrys.com or make a purchase from us. By using our site, you consent to the practices described herein.

1. Information We Collect

We collect information that you provide directly to us, as well as data automatically collected through your interaction with our site:

• Personal Information: When you make a purchase, create an account, or contact us, we collect details such as your name, email address, shipping address, phone number, and payment information (e.g., credit card details processed securely via encrypted gateways).
• Transaction Data: Details about purchases you make, including products ordered, payment method, and transaction history.
• Technical Data: Information automatically collected, including your IP address, browser type, device information, pages visited, and referring URLs.
• Cookies and Tracking Data: We use cookies and similar technologies to enhance your experience, analyze site traffic, and personalize content (see Section 6 for details).

2. How We Use Your Information

We use your information to provide and improve our services, ensuring a seamless and elegant shopping experience:

• To process orders, payments, and deliveries for our jewelry, watches, and accessories.
• To communicate with you about orders, products, promotions, and customer service inquiries.
• To personalize your experience by suggesting products tailored to your preferences (e.g., personalized jewelry or gifts).
• To enhance site functionality, security, and performance through data analysis.
• To comply with legal obligations and prevent fraudulent activities.

3. Data Sharing and Disclosure

We value your trust and do not sell your personal information. However, we may share data with:

• Service Providers: Trusted third parties who assist in payment processing (e.g., PayPal, credit card processors), shipping, marketing, and IT services, all bound by confidentiality agreements.
• Legal Compliance: When required by law, regulation, or legal process, such as to protect our rights or comply with a judicial proceeding.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity under this Privacy Policy.

We ensure all partners adhere to strict data protection standards.

4. Data Storage and Security

Your data is stored on secure servers located in the United States and other regions with adequate data protection laws. We implement industry-standard measures to protect your information:

• Encryption protocols (e.g., SSL) for data transmission and storage.
• Regular security assessments and access controls to prevent unauthorized access.
• Retention of data only as long as necessary for business purposes or as required by law.

While we strive to protect your data, no method of transmission over the internet is 100% secure. We continuously update our practices to mitigate risks.

5. Your Rights

Depending on your location, you may have rights regarding your personal data, including:

• Access and Correction: Request access to or correction of your personal information.
• Deletion: Request deletion of data, subject to legal obligations.
• Opt-Out: Unsubscribe from marketing communications via the link in emails or by contacting us.
• Data Portability: Request a copy of your data in a machine-readable format.

To exercise these rights, contact us at [email protected]. We will respond within a reasonable timeframe and may verify your identity for security.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience:

• Essential Cookies: Required for site functionality, such as shopping cart and payment processing.
• Analytical Cookies: Help us analyze traffic and improve site performance (e.g., Google Analytics).
• Marketing Cookies: Used to display relevant ads based on your interests.

You can manage cookie preferences through your browser settings. Note that disabling cookies may affect site functionality.

7. International Data Transfers

As we serve customers globally (excluding Asia and certain remote areas), your data may be transferred to and processed in countries with different data protection laws. We ensure such transfers comply with applicable laws (e.g., GDPR for EU customers) through safeguards like standard contractual clauses.

8. Children’s Privacy

Our site is not intended for children under 13. We do not knowingly collect data from children. If you believe a child has provided us with information, please contact us immediately.

9. Changes to This Policy

We may update this policy periodically to reflect changes in practices or laws. The updated version will be posted on our site with the effective date. We encourage you to review it regularly.

10. Contact Us